FAQs

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Frequently Asked Questions

Do I receive confirmation once I have placed an order?

Once your details are confirmed, we will acknowledge your payment via e-mail for online orders, and for phone orders you will be given an order reference number. After dispatching your order we will send you an acknowledgment e-mail with your parcel tracking number.

How can I pay?

BY CREDIT CARDS:We use highly secured PSI DSS compliant payment gateways.We accept all major credit/ Debit cards

COD: You can also do COD

What are the conditions for Cash on Delivery (COD) payment?

You can pay through Cash on Delivery (COD) for transactions up to Rs. 25,000. Once all items you wish to purchase have been added to your cart, follow the steps below to pay with COD: Click ‘Proceed to Checkout’. Fill in the ‘Billing Information’ and ‘Shipping Method’ forms. In the Payment Information form, select “Cash on Delivery”. Click on “Confirm Now.” Note your Order Number which will be provided to you at the "Thank You" page. Your package will be delivered via courier. You’ll be asked for the required amount in cash at the time of the delivery and will be provided with a receipt along with your purchase.

In how many destinations is this service available?

The COD service is available all over Pakistan.